Refund policy

Return and Replacement Policy

All sales are final. We do not accept returns or offer refunds.

Please inspect your order when it arrives. If an item is defective, damaged, or incorrect, contact us at info@shopnewdawnz.com as soon as possible. Please include your order number and photos of the issue so we can review it. If we confirm there is a problem with the item, we may provide a replacement. Refunds will not be issued.

Items sent to us without contacting us first will not be accepted. This policy applies except where a different remedy is required by law.

For questions, contact us at info@shopnewdawnz.com.